1. Install the FreePower App2. Open the FreePower App3. Allow Connection to the Local Network4. Discovery Screen5. Configure your chargers6. Controlling your chargers
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Connecting FreePower chargers to the mobile app

Article summary

1. Install the FreePower App
2. Open the FreePower App
3. Allow Connection to the Local Network
4. Discovery Screen
5. Configure your chargers
6. Controlling your chargers

Video instructions

What you'll need

  • Android or Apple smartphone or other device with the FreePower app installed
  • A Wi-Fi network operating in the 2.4GHz band.  
  • The Wi-Fi network’s name and password

1. Install the FreePower App

  1. If you have not installed the FreePower Mobile App, see the “Installing the FreePower Mobile App” guide.
2. Open the FreePower App
  1. Ensure your smartphone is connected to  the Wi-Fi network and Bluetooth is turned on.
  2. The initial setup is conducted via Bluetooth, so you should be within 10 feet/3m of the FreePower unit you wish to configure.
  3. Open the FreePower app.
  4. Grant permission to allow the FreePower app to send notifications [optional]
  5. Tap “Get Started” to create a new account or tap “Sign In” to log in to an existing account.
3. Allow Connection to the Local Network
  1. When prompted in the app, select “Allow” to let FreePower connect to devices on your local network.
  2. If you’re not connected to Wi-Fi, a prompt will appear at the bottom of the app asking you to connect (Note: FreePower cannot be controlled via a cellular network. You must be connected to a Wi-Fi network).
4. Discovery Screen
  1. The Discovery screen shows all the chargers that have been correctly connected to your Wi-Fi.
  2. If no chargers are shown, proceed to “Configure Your Chargers”.
  3. Otherwise you can start using the app.  For more information, see our help center article here.
5. Configure your chargers
  1. Tap “+NEW” to find and begin configuring your chargers.
  2. When prompted, select “OK” to allow FreePower to use Bluetooth on your device.
  3. The FreePower app will now scan for available chargers.
  4. Once the app has discovered your chargers, tap “Continue”.some text
    • If no devices are found, refer to the Bluetooth section of the Troubleshooting guide.
  5. FreePower will prompt you to enter the Wi-Fi password
  6. The app will send the password to the charger, and then attempt to connect to it over Wi-Fi.some text
    • If connection fails, review the password you entered and retry.
    • If you have other issues, refer to the Wi-Fi section of the Troubleshooting Guide
  7. The app will blink the Halo and prompt you to name each charger.
6. Controlling your chargers

You’re now ready to control your FreePower chargers in the app!

  1. For more information on using the app, see our help center article here.

If you have additional questions or didn't find what you are looking for, please contact our support team.

Are you experiencing issues with your charger and need help troubleshooting?

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